Attentive, transparent block & property management for London leaseholders

Millhouse Ltd manages blocks of flats, residential developments and freehold estates across North West London - handling service charges, compliance, maintenance and communication so directors and residents don't have to.

Why boards and residents choose us

  • Dedicated property manager for every development, not a call centre
  • Clear, itemised service charge accounts and budgets
  • Section 20 consultations handled correctly, first time
  • 24/7 emergency contact for urgent building issues
  • Regular site inspections with written reports
RICS Service Charge Code compliant ARMA-Q best practice Client money protected & audited FRA & H&S compliance managed
What we do

Full-service block & flat management

From day-to-day maintenance to major works, we cover every part of running a well-managed residential building.

Block & Estate Management

Day-to-day running of blocks of flats, mixed-use developments and freehold estates, with a named property manager as your main point of contact.

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Service Charge Accounting

Transparent budgeting, invoicing, arrears recovery and year-end accounts, prepared in line with the RICS Service Charge Residential Management Code.

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Compliance & Health & Safety

Fire risk assessments, building insurance renewal, gas and electrical safety checks and statutory compliance tracked and actioned on your behalf.

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Major Works & Section 20

Full Section 20 leaseholder consultation, tendering and project oversight for repairs, refurbishment and larger capital works.

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Right to Manage & RMCs

Support for Right to Manage companies and Resident Management Companies, including company secretarial duties and AGM administration.

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Maintenance & Contractor Management

Vetted, competitively priced contractors for cleaning, gardening, repairs and out-of-hours emergency call-outs.

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How we work

Onboarding a new development in four steps

Switching managing agent is more straightforward than most boards expect.

Free site visit & review

We inspect the building, review accounts and existing contracts, and agree the scope of management.

Transparent proposal

A clear fee proposal and management plan - no hidden charges, no surprise extras.

Smooth handover

We liaise directly with your outgoing agent to transfer funds, records and contractor relationships.

Ongoing management

Regular inspections, prompt communication and a dedicated manager from day one.

Client feedback

What directors and residents say

"Millhouse turned around years of poor record-keeping within a few months. The service charge accounts are finally something we understand."

RMC Director
Mill Hill, NW7

"Responsive, straightforward, and they actually answer the phone. A refreshing change from our previous agent."

Leaseholder
Edgware, HA8

"The Section 20 process for our roof works was handled properly from the first notice through to completion, with no disputes."

Freeholder
Finchley, N3

Thinking of changing managing agent?

Get a no-obligation review of your current arrangements and a clear, transparent quote.

Speak to Millhouse Ltd