Attentive, transparent block & property management for London leaseholders

Millhouse Ltd manages blocks of flats, residential developments and freehold estates across North West London - handling service charges, compliance, maintenance and communication so directors and residents don't have to.

Why boards and residents choose us

  • Dedicated property manager for every development, not a call centre
  • Clear, itemised service charge accounts and budgets
  • Section 20 consultations handled correctly, first time
  • 24/7 emergency contact for urgent building issues
  • Regular site inspections
Member of The Property Ombudsman Industry best practice Client money held in designated, audited accounts FRA & H&S compliance managed
What we do

Full-service block & flat management

From day-to-day maintenance to major works, we cover every part of running a well-managed residential building.

Block & Estate Management

Day-to-day running of blocks of flats, mixed-use developments and freehold estates, with a named property manager as your main point of contact.

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Service Charge Accounting

Transparent budgeting, invoicing, arrears recovery and year-end accounts, prepared in line with the RICS Service Charge Residential Management Code.

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Compliance & Health & Safety

Fire risk assessments, building insurance renewal, gas and electrical safety checks and statutory compliance tracked and actioned on your behalf.

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Major Works & Section 20

Full Section 20 leaseholder consultation, tendering and project oversight for repairs, refurbishment and larger capital works.

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Right to Manage & RMCs

Support for Right to Manage companies and Resident Management Companies, including company secretarial duties and AGM administration.

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Maintenance & Contractor Management

Vetted, competitively priced contractors for cleaning, gardening, repairs and out-of-hours emergency call-outs.

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How we work

Onboarding a new development in four steps

Switching managing agent is more straightforward than most boards expect.

Free site visit & review

We inspect the building, review accounts and existing contracts, and agree the scope of management.

Transparent proposal

A clear fee proposal and management plan - no hidden charges, no surprise extras.

Smooth handover

We liaise directly with your outgoing agent to transfer funds, records and contractor relationships.

Ongoing management

Regular inspections, prompt communication and a dedicated manager from day one.

Thinking of changing managing agent?

Get a no-obligation review of your current arrangements and a clear, transparent quote.

Speak to Millhouse Ltd